Return Policy

We want you to be happy with your purchase. Provita-usa honors a generous 90-day money-back guarantee on all consumer orders! Please allow 10 to 15 days for refunds. We do not issue refunds for products that are not returned, products ordered in bulk, products returned after 90 days or shipping charges. Orders placed by resellers or distributors are final and cannot be returned. Returns must be made to the place of purchase (i.e. Provita-usa.com, Amazon.com, etc.). 90 day money back guarantee is only valid for one per person.

For a full refund on your products (not including shipping), please complete the following within 90 days:

1. Contact the place of purchase (i.e. Provita-usa.com, Amazon.com, etc.) to get a Return Authorization Number.

2. Mail all containers (opened or unopened) to: WynnPharm Inc. Attn: Provita Returns 86 West Main Street Freehold, NJ 07728

3. Include a copy of your order invoice. If you do not have a copy of your invoice, please include name, phone number, email and any additional information about your order.

4. Use UPS tracking or insured U.S. Mail to ensure proper delivery of your return.(optional)
Have a question about your return? Send an email to info@provita-usa.com or call us at 1-877-776-8741 Monday through Friday from 9:00 am to 5:00 pm EST.

Shipping Policy

WynnPharm offers Free Standard Shipping on all orders over $150 in the 48 contiguous states. To simplify the order processing, we provide a flat shipping and handling fee for all orders placed online or on the phone. Flat rate shipping carrier type is determined by WynnPharm (i.e. USPS, UPS, FedEx, etc.). For all domestic orders, please allow 3 - 5 business days for delivery. For all Non domestic US orders (i.e. Hawaii, Alaska, Guam, etc.) please allow 5-10 business days. All international orders, including Canada, please allow 7-30 business days. All orders, including Expedited are processed within 24-48 hours. Please note, expedited orders are delivered in approximately 2 business days. All shipping times are not guaranteed. All orders placed on weekends will begin processing on the next business day. Expedited service does not include weekends/holidays. Please note, we currently do not ship to Mexico. Please note that shipping fees do not include any customs or VAT fees that may occur.